Meet the Team
We’re experts in business and strategic planning, growth consulting, leadership effectiveness, financial management, change management, employee engagement, and elevating the customer experience. Our goal is to help our clients solve problems, make tough decisions and develop a plan to achieve sustained business growth.

Advisor, Customer Experience
Pablo Payet
Pablo is a passionate customer experience strategy and operations leader. He has crafted and scaled customer service operations for several international tech start-ups and consumer goods companies. With a hands-on approach and strategic acumen, he guides businesses toward world-class customer experience.

Business and Financial Strategist
Marie Benedetto
Marie Benedetto, CPA, is an expert in growth advisement, financial management and process improvement. She takes pride in helping clients move from analysis to action. Marie is former President of the Connecticut Society of Certified Public Accountants.

Communications Consultant
Vince Mattaliano
Vince’s 34 years in the pharmaceutical industry includes 20 years of experience in clinical documentation and marketing communications. He holds a BS in Chemistry and an MS in Biochemistry and has served on the Editorial Board of the Drug Information Journal. He has experience in patient education, scripting for video and audio, instruction in writing and editing and in product communications.


