How Important are Reducing Hospital Admission Rates and Improving Patient Satisfaction?
Our aim, at Prince Health, Inc., is to help home health care and visiting nurse organizations achieve their goals of decreasing admission rates, reducing health care expenditures and heightening patient satisfaction (HHCAHPS). Our focus is teaching nurses and allied health professionals advanced communications and health coaching skills. This leads to greater patient empowerment and literacy for taking ownership of their health.
It is established that the key to patient success hinges on the nurse to patient relationship. Studies reveal that nurse teaching touch points are the “critical moments” necessary to achieve the level of patient care and reduction in admissions your organization seeks. This includes ancillary personnel who support the patient counseling function, such as patient coordinators, health coaches, diabetic educators and social workers.
Our simple methods for teaching health coaching have proven to lead to greater patient clarity, confidence and adherence to health instructions and for taking medicine. We will customize our core approach or consult to help you develop your own initiatives.
In summary, Prince Health customizes solutions to meet your patient care goals and enhance the patient experience by advancing nurse and allied health professional patient-coaching skills. For a reasonable investment, you can make a difference in patient health while reducing costs.
Contact us to receive copies of our case studies.
"The core communications skills Prince Health teaches are critical "
- April Mills, Home Health Nurse